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Stephen M. Shortell
Phone: (510) 642-2082
Fax: (510) 643-5056
Location: 417 University Hall
shortell@berkeley.edu
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Stephen M. Shortell, Ph.D., M.P.H.
Dean, School of Public Health
Blue Cross of California Distinguished Professor of Health Policy & Management
Research Interests
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Organizational correlates of quality and outcomes of care |
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Evaluation of total quality management and community-based health improvement initiatives |
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Strategic change in the health care sector-e.g. evolution of integrated delivery systems |
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Strategic alliances between physicians and other health care entities |
Courses
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PH 223C Strategic Management & the Organization of Health Services |
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PH 224D Organizational Analysis of the Health Care Sector |
Websites
Selected Publications
S.M. Shortell, A.D. Kaluzny, and Associates, Health Care Management: Organization Design and Behavior, 5th edition, Albany, NY: Delmar, 2006.
S.M. Shortell, J.A. Marsteller, M. Lin, M.L. Pearson, S.Y. Wu, P Mendel, S. Cretin, and M. Rosen. "The Role of Perceived Team Effectiveness in Improving Chronic Illness Care." Medical Care, 2004 November 42(11):1040-1048.
L. Casalino, R.R. Gilllies, S.M. Shortell, J.A. Schmittdiel, T. Bodenheimer, J.C. Robinson, T. Rundall, N. Oswald, H. Schauffler, and M.C. Wang. "External Incentives, Information Technology, and Organized Processes to Improve Health Care Quality for Patients With Chronic Diseases," Journal of the American Medical Association. January 22/29, 2003. 289(4):434-441.
J.M. Dukerich, B.R. Golden, and S.M. Shortell. "Beauty is in the Eye of the Beholder: The Impact of Organizational Identification, Identity, and Image on the Cooperative Behaviors of Physicians," Administrative Science Quarterly. 2002. 47:507-533.
Ferlie E and Shortell SM, "Improving the Quality of Health Care in the United Kingdom and the United States: A Framework for Change", The Milbank Quarterly, 79(2):281-316, 2001
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